Why do Unicode Encoding issues happen?

There are a variety of reasons why you may get an error message telling you that your document has Unicode, or character encoding, issues. Some possibilities include:
- Fonts are being used that are not, or cannot be, mapped to Unicode.
- How the PDF is being generated from the source.
What do you do when Unicode Encoding issues happen?
Possible options include:
- Try using different fonts that are encoding correctly.
- Try generating the PDF a different way and see if that corrects the encoding issue.
- Convert the PDF to a Word document and then back to PDF. (Caution: This may change the physical view including fonts, graphics, layout, etc. In addition, links, form fields, and other interactive elements will likely be removed!)
- Try "Fix Font Issues" in Acrobat with the Pre-Flight tool.
- Delete the tags and retag the document in Acrobat.
- Run the document through "PostScript" in Acrobat and then convert it back to a PDF.
- Find someone who can fix mapping/encoding issues. (Note: This can be a very technical and labor-intensive process. Using the options above might be better.)
Didn't find what you're looking for? Navigate to our "General Software Functionality" section for more related articles that may help!
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